Customer orientation

The Banco de Crédito Cooperativo through the branch network of Cooperative Group Cajamar develops the financial activity so that the customer is in the core of its business model. This model is based on the creation of a framework of ethic, stable and lasting relationships based on the quality of products and services, as well as the identification of shared interests. Quality is a transversal element in the relationship with our customers.

orientacion al cliente

The Banco de Crédito Cooperativo understands that for the creation of stable relationships with partners and customers of the Group entities must provide a framework of mutual confidence and commitment, being transparent in the relationship with them and providing them a correct and efficient customer service that allows to solve complaints and controversies in a satisfactory manner to both parties.