Detail of situations that can be reported through the Channel

The following situations can be reported through the Whistleblower Channel:

• Financial and accounting irregularities of potential importance
• Any conduct that constitutes a breach of the following Group internal rules:
• Code of Conduct(in Spanish) (PDF 1,54 MB.)
• Criminal risk and anti-bribery prevention plan(in Spanish) (PDF 184,98 KB.)
• Anti-corruption policy(in Spanish) (PDF 415,79 KB.)
• Anti Money Laundering and Combating the Financing of Terrorism Handbook.
• General Policy Governing Conflicts of Interest(in Spanish) (PDF 69,3 KB.)
• Regulations on the detection and reporting of suspected market abuse transactions(in Spanish) (PDF 648,73 KB.)
• Any other act, behaviour, action or irregular event that may constitute a breach of other internal rules of the Group and the external laws and regulations applicable to its activities.