Banco de Crédito Social Cooperativo, SA (hereinafter, THE ENTITY) will have access to and will process the personal data of any users, who access this Website, in accordance with the provisions set out in this Data Protection Policy (hereinafter, the Policy).
The aim of the Policy is to make users aware of the way in which personal data gathered through the Website are obtained, processed and protected, so that Users can determine freely and voluntarily whether they wish to provide their personal data through said Website.
Any personal data gathered by THE ENTITY through the Website or through any of the different communications it maintains with you shall be treated with absolute confidentiality. THE ENTITY pledges to ensure that said data remain secret, guaranteeing its duty to store them in accordance with all the measures required to prevent their alteration, loss, or unauthorised processing or access, in accordance with the provisions set out in the applicable legislation.
For this reason, please read this Policy document very carefully. So that you can have as much information as possible about how we process your personal details: (i) when and how we will ask you for them and you will provide us with them, (ii) for what purpose and with what legal justification we will use them, as well as (iii) the different rights you have and how you can exercise them.
The Website may contain links to other webpages. This present data protection policy will only be valid for personal data obtained through the ENTITY's website and is not applicable to any information compiled by third parties through other webpages. We advise you read the policies of other webpages linked to our Website or which you visit through any other route.
Likewise, Banco de Crédito Cooperativo, S.A. (BCC) is the parent entity of the Cajamar Cooperative Group, acting as the central body for coordination and supervision of all the entities that comprise it. Within this framework, each financial institution in the Group maintains a direct and independent relationship with its own customers based on the services and products contracted.
To learn in detail how personal data are managed and the relationship of each customer with the different financial institutions of the Cajamar Cooperative Group, it is recommended to consult the corresponding data protection policies, where transparent information is provided on data processing, its purposes, and the rights available to data subjects.
The financial entity «Banco de Crédito Social Cooperativo, SA» (hereinafter THE ENTITY) with registered address for these purposes in Parque Científico-Tecnológico de Almería (PITA) | Ciudad Financiera, 1, 04131 Almería, will be responsible for processing your personal data.
Contact the Data Protection Delegate: delegadoprotecciondatos@grupocooperativocajamar.com
The personal data we may process will only be the data you provide to us through the contact channel made available, during your visits to the Entity’s premises, or through browsing on the ENTITY’s website.
Specifically: email address, and, where applicable, browser cookie ID, mobile device ID, time spent on the website, frequency of visits to the website, and any personal data you may provide when contacting us. Additionally, if you visit our offices, your image.
Your data must be kept constantly up to date. For this reason, we need you to ensure that any data you provide are correct, accurate and up to date, accepting any responsibility in the event that you provide us with incomplete, incorrect or inaccurate details.
Following the default privacy principle, we will only ask you to provide us with the details we need to carry out the operation or activity for which we have requested them. Hence, the data we will ask you for will be proportional and not excessive. Please bear in mind that should you refuse to provide us with certain personal data, THE ENTITY might not be able to provide you with the services, features and/or information you request.
In the event that you wish to subscribe to any of our products or services, you are informed that, specifically for each case, with the credit institutions of our Group, you can access detailed information on the processing of personal data through their notice boards.
Below, we detail the processing we carry out on your data and explain the legal basis that allows us to process your personal data:
Users may submit their queries through the designated mailbox ir@bcc.es. In this case, the ENTITY will process the personal data you have provided via email in order to handle and manage your request by responding to any information you may have requested.
The legal basis for processing personal data is the consent you grant by actively submitting your request through the mailbox.
You may withdraw your consent at any time without the need for any justification by expressing your wish via email to: protecciondedatos@grupocooperativocajamar.com.
The retention period will be the time necessary to fulfill the purpose for which the data were collected.
If you visit the ENTITY’s premises, our video surveillance systems will capture your image. In all cases, we will process this data solely for the purpose of ensuring the security of people, property, and facilities. The legal basis for this processing is the performance of a task carried out in the public interest. In accordance with applicable regulations, these images may be disclosed to Courts and Tribunals, and to Law Enforcement Authorities, and will be deleted after 15 days from their recording, unless otherwise required by Courts and Tribunals or Law Enforcement Authorities.
The ENTITY installs necessary cookies that enable your browsing of the Website. Likewise, and only if you have given your consent, the ENTITY may install cookies on users’ browsing devices in order to obtain analytical and statistical information, as well as third-party cookies for advertising purposes. The installation of such cookies is based on your consent, and you may configure your settings or withdraw the consent given at any time.
Information regarding the use of cookies and the data we collect through your browsing on our website (what information we collect, how we will use it, and what you can do about it) is available in our Cookie Policy.
For all other situations in which the processing of your personal data is not necessary for the performance of a contractual relationship, compliance with legal obligations, or based on the ENTITY’s legitimate interests, we will request your prior express consent.
Notwithstanding the above, in each specific case where we carry out processing of your data, we will adequately inform you of (i) when and for what purposes we need your consent to obtain and process your data, (ii) when and why we request information that we are legally obliged to obtain from you, (iii) when the information we request is essential to carry out the contractual relationship you wish to enter into with us. Additionally, in cases where we consider that a legitimate interest exists, (iv) when and for what purposes we intend to obtain and process your data because we believe that our interest does not harm your privacy or undermine your expectations of confidentiality.
The information you provide us with through the Website will be processed exclusively by THE ENTITY in its responsibility for said processing and, therefore, as the entity that is legally responsible for obtaining, utilising, conserving and subsequently cancelling or destroying said data, whenever required by law or when you ask us to do so.
We will only pass your data onto third parties if required to do so by law (for example, public administrations, State Security Forces and Corps, or Courts and Tribunals), or when you have given us your express consent to do so. Otherwise, we will not pass the information you provide us through the Website onto any third party.
Here at THE ENTITY, we work with third-party service providers that might occasionally have access to your personal data. We are referring, for example, to technology or IT service providers, security companies or customer service companies that provide us with services in relation to processing.
In order to guarantee your rights and freedoms, and the adequate protection of your data, please be advised that we will sign the corresponding contract with these providers through which we will impose, among others, the obligation to apply appropriate technical and organisational measures, to process the data to which they have access solely for the purposes of fulfilling the task we have charged them with, and to suppress and return these data once they have completed their services.
We will keep the information you provide us with only for as long as is necessary in order to deal with and manage any requests or applications you make with us. Once we have responded to your request or application, we will only keep your data (duly blocked, if appropriate) to be made available to the Courts and Tribunals in the event of a complaint or claim.
In the case of cookies, data may be processed while you maintain your consent for their installation and for the duration of their installation, with a maximum period of 2 years.
Current legislation recognises a series of rights, described below, which you may exercise whenever you wish through the channels established for this purpose.
You may exercise the following rights with us:
We have set up the following channels for you to exercise your rights: